FAQ
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How do I receive my digital products?
Immediately after your purchase is confirmed, you will receive an email from Zetrine containing a secure download link for your files. You can also access your downloads directly from the "Order Confirmation" page on our website.
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What devices can I use to view "The Core Book" and "Calm Belly Planner"?
All Zetrine digital products are provided in high-quality PDF format. They are compatible with all modern smartphones, tablets (like iPad), and computers. For the best experience with the Calm Belly Planner, we recommend using a PDF annotation app like GoodNotes or Notability, though it works perfectly as a standard read-only file as well.
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Can I print my digital guides?
Yes. All our guides, including the Decision Cards, are designed to be printer-friendly. We recommend printing them on high-quality paper or cardstock to match the premium, tactile feel of the brand.
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What if I didn't receive my download email?
Please check your "Spam" or "Promotions" folder, as sometimes automated emails can be misdirected. If you still don't see it after 10 minutes, please email us at Support@zetrine.com with your order number, and we will personally ensure you get access.
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Do these digital products expire?
No. Once you purchase a product like the Calm Belly System, you have lifetime access to that version of the file. We recommend saving a copy to your personal cloud storage (like Google Drive or iCloud) for easy access across all your devices.
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How does the "Calm Body Guarantee" work?
We want you to feel completely safe in this process. If you explore the system for 14 days and feel it isn't the right fit for your body’s needs, simply reach out to our support email. We will process a full refund—no pressure and no complicated forms.